Privacy Policy

At A. TETELA M. TETELA ERTEL, we take your privacy seriously. This Privacy Policy explains how we collect, use, protect, and share your personal information when you use our website and services.

We are committed to protecting your personal data and respecting your privacy rights in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

Last updated: November 28, 2025

What Information We Collect

Information You Provide Directly

When you contact us through our website or engage our services, we may collect:

Contact Information: Name, email address, phone number when you submit inquiry forms
Project Information: Details about your game development needs and requirements
Communication Records: Correspondence and communications between you and our team

Information Collected Automatically

When you visit our website, we may automatically collect:

Technical Information: IP address, browser type, device information, operating system
Usage Data: Pages visited, time spent on pages, links clicked, navigation paths
Cookie Information: Data collected through cookies and similar technologies (see our Cookie Policy)

Legal Basis for Processing

We process your personal data based on the following legal grounds:

Consent: When you provide explicit consent for specific processing activities
Contract Performance: To fulfill our obligations under service agreements
Legitimate Interests: For website improvement, security, and business operations
Legal Obligations: To comply with applicable laws and regulations

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Contact information from inquiries is typically retained for 3 years, while project-related data may be retained for the duration of our business relationship plus 7 years for legal and accounting purposes.

How We Use Your Information

Primary Uses

We use your personal information for the following purposes:

Service Delivery: To respond to your inquiries, provide game development services, and communicate about projects
Website Improvement: To analyze website usage, improve user experience, and optimize our services
Communications: To send you updates about projects, respond to requests, and provide customer support
Security: To protect against fraud, unauthorized access, and other security threats
Legal Compliance: To fulfill legal obligations and exercise our legal rights

Data Sharing

We do not sell your personal information. We may share your data with:

• Service providers who assist with website hosting, analytics, and communications
• Legal authorities when required by law or to protect our rights
• Professional advisors such as lawyers and accountants

Marketing Communications

We will only send you marketing communications if you have provided explicit consent. You can opt out of marketing emails at any time by contacting us or using the unsubscribe link in our emails. We respect your communication preferences and will honor your choices promptly.

How We Protect Your Information

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

Technical Measures

SSL/TLS encryption for data transmission
Secure data storage with encryption
Regular security updates and patches
Firewalls and intrusion detection systems

Organizational Measures

Strict access controls and authentication
Regular staff training on data protection
Confidentiality agreements with team members
Regular security audits and assessments

Data Breach Notification

In the unlikely event of a data breach that poses a risk to your rights and freedoms, we will notify you and the relevant supervisory authority within 72 hours of becoming aware of the breach, in accordance with GDPR requirements. We will provide information about the nature of the breach, the likely consequences, and the measures taken to address it.

Your Privacy Rights

Under the GDPR and other data protection laws, you have the following rights regarding your personal data:

Right to Access

Request access to your personal data and receive a copy of the information we hold about you.

Right to Rectification

Request correction of inaccurate or incomplete personal data we hold about you.

Right to Erasure

Request deletion of your personal data under certain circumstances, including withdrawal of consent.

Right to Data Portability

Receive your personal data in a structured, commonly used format and transmit it to another controller.

Right to Object

Object to processing of your personal data based on legitimate interests or for direct marketing purposes.

Right to Restrict Processing

Request restriction of processing of your personal data under certain circumstances.

How to Exercise Your Rights

To exercise any of these rights, please contact us using the information provided on our Contact page. We will respond to your request within one month, though this period may be extended by two additional months if necessary due to the complexity of the request. We may request additional information to verify your identity before processing your request.

Your Rights and Opt-Out Instructions

You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:

Avoid filling out contact forms, account registrations, or any data-submitting features.
Disable cookies through your browser settings (see our Cookie Policy for more details).
Contact us directly to request the deletion of any previously shared personal data.

We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided on our Contact page. We will process your request promptly.

Your privacy is important to us, and we are committed to ensuring compliance with your preferences and applicable data protection regulations.

Additional Information

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new Privacy Policy on this page with an updated "Last updated" date. We encourage you to review this Privacy Policy regularly to stay informed about how we protect your information.

International Data Transfers

We are based in the Netherlands within the European Union. If we transfer your personal data outside the EEA, we will ensure appropriate safeguards are in place, such as standard contractual clauses approved by the European Commission, to protect your data in accordance with GDPR standards.

Contact Our Data Protection Officer

If you have questions about this Privacy Policy or how we handle your personal data, please contact us through our Contact page or at the address provided at the top of this page.

You also have the right to lodge a complaint with a supervisory authority if you believe we have not handled your personal data appropriately. In the Netherlands, this is the Autoriteit Persoonsgegevens (Dutch Data Protection Authority).